Get your verification code
Enter your name and complete the quick security check. You’ll get a code that your technician should be able to read back to you.
How it works
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Enter your name
Type your name in the verification box and complete the quick security check.
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Get your code
A one-time verification code will appear on your screen. Keep it to yourself; don’t read it out or send it to anyone.
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Your technician reads it back
Ask the technician for your code. A genuine TeamLogic IT N. Milwaukee technician can see it on our side and will read it back to you. If it matches exactly, you’re all set.
If something doesn’t match, stop.
If the caller can’t read back your code, gets it wrong, or asks you to read it to them, don’t allow remote access or share any information.
Hang up or end the chat, then contact us using a phone number or email you already have, not one the caller gives you.
Why we ask you to verify
Scammers increasingly pose as IT support to trick people into handing over access. With AI voice cloning, a caller can even sound like someone you’ve worked with before.
This check flips the script: instead of us confirming who you are, you get to confirm who we are, every time. A real TeamLogic IT N. Milwaukee technician will always be happy to wait while you verify.
- We will never ask you for your password.
- We will never ask you to read back a sign-in (MFA) code sent to your phone or authenticator app.
Not sure? Reach us directly.
If anything feels off, or you just want a second opinion, contact our support team. We’d much rather hear from you than have you take a chance.
Prefer to call? Click the green TeamLogic IT triangle in your system tray, next to the clock, to find your support number. If you don’t see it, click the ^ arrow to show hidden icons.